Frequently Asked Questions
Yes, QUEB products are designed to be gentle and suitable for most skin types. However, every skin is different, so we always recommend doing a patch test beforeuse.
Skincare is not instant and we believe in being honest about that. You may start noticing changes in a few days, but visible results usually takeconsistentuseover a few weeks
We understand this is your biggest concern. Our products are made to be gentle, but since everyone’s skin is unique, results mayvary.Checking ingredients and doing a patch test is always the safest approach.
We focus on safe, skin-friendly formulations And YES our products are made with natural
ingredients.
We avoid unnecessary harsh ingredients, but we also believe not all “chemicals” are bad — what
matters is what works safely for your skin.
Yes, most QUEB products are designed for regular use.
Please follow the usage instructions mentioned on each product.
If you notice any irritation:
Stop using the product immediately
Consult a dermatologist if needed
Your skin’s safety always comes first.
Simply browse products on www.queb.in add them to your cart and proceed to checkout.
We accept secure payments through Razorpay including UPI, cards and net banking.
Yes, absolutely.
All payments are processed securely- we do not store your card details.
Orders are usually delivered within 7-10 business days across India.
Currently, we ship only within India.
Yes, once your order is shipped, you will receive tracking details via SMS or email.
Due to hygiene reasons, we do not accept returns.
However, we will help you if:
Youreceive a damaged product
Youreceive the wrong item
Please contact us within 48 hours of delivery with:
Photos or unboxing video
Order details
quebpersonalcare@gmail.com
Once approved, refunds are processed within 7-10 business days.
Because we focus on what truly matters:
Honest products
Simple formulations
Natural ingrediants
Nounrealistic promises
We’re building QUEB to be a brand you can rely on; not just try once.
We ensure our products meet quality and safety standards before they reach you.
Our products are made with carefully selected ingredients and designed for safe use.
Still, we always recommend a patch test, because your skin is unique.
At Queb, we believe skincare should be simple, effective, and trustworthy. Our products are crafted using carefully selected ingredients that work in harmony with your skin — helping you achieve real, visible results without compromise.